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Contact your local IRS office | Internal Revenue Service

Contact your local IRS office | Internal Revenue Service

If you need in-person assistance with your taxes, you can visit your local IRS Taxpayer Assistance Center. Follow these steps to get the help you need:

  1. Find a Taxpayer Assistance Center office near you. You can do this by visiting the IRS website and using their office locator tool.
  2. Once you have found a Taxpayer Assistance Center near you, call to schedule an appointment. It is important to make an appointment ahead of time to ensure that you receive the assistance you need.
  3. Prepare for your appointment by gathering the necessary documents. Make sure to bring the following items with you:
    • A current government-issued photo ID.
    • A taxpayer identification number, such as a Social Security number.
    • Any tax documents you will need.
  4. Please note that there are certain items you should not bring to your appointment. These include:
    • Food or drinks
    • Cameras
    • Weapons
  5. If you need to apply for an Individual Taxpayer Identification Number (ITIN) or renew an ITIN, make sure to have your documents ready.
  6. In light of the ongoing COVID-19 pandemic, it is important to take precautions to protect yourself and others. Before your appointment, look up your community on the CDC COVID Data Tracker to stay informed about the current situation. If you feel ill, please reschedule your appointment.
  7. During your appointment, please silence your cell phone to minimize distractions.

If you prefer faster service or are unable to visit a Taxpayer Assistance Center in person, there are other options available to you:

  • You can get help with most tax issues online or by phone. Visit the IRS website to access a range of services, including:
    • Setting up a payment plan
    • Getting a transcript of your tax return
    • Making a payment
    • Checking on your refund
    • Finding answers to many of your tax questions
    • Filing your tax return online
    • Viewing your account information
    • Finding out where to file your return
    • Getting help preparing your taxes by volunteers
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