Website Help | FTB.ca.gov

If you experience problems with our website, check out the information below before you contact our Webmaster.

Browsers

Our website and online services are designed to work with the latest version of your browser. This ensures you have the current security technology to keep your information safe.

For the best experience on our website, we recommend you:

Use the latest version of your browser
Enable Cookies and JavaScript
Disable pop-up blockers
Use the latest version of your PDF reader to view, download, and print our forms
Delete any personal data your browser may have collected (on a public computer)

Changing Font Sizes

We recommend using your browser’s zoom function to change font sizes. Use one of the following keyboard shortcuts:

Increase font size/Zoom in: Ctrl +
Decrease font size/Zoom out: Ctrl -
Reset font size/Zoom reset: Ctrl 0

Forms and Publications

Most of our forms and publications are PDFs. If you can’t view a form or publication in your browser, make sure to use the latest version of your PDF reader to view, download, or print.

Contact Our Webmaster

Contact our Webmaster to:

Report a problem with our website
Send us a comment about our website
Make a suggestion on how to improve our website

Please note that when you click on external links, you are leaving ftb.ca.gov. We do not control the destination site and cannot accept any responsibility for its contents, links, or offers. Review the site's security and confidentiality statements before using the site. If you have any issues or technical problems, contact that site for assistance.

Translate Our Website

This Google™ translation feature, provided on the Franchise Tax Board (FTB) website, is for general information only. Consult with a translator for official business.

The web pages currently in English on the FTB website are the official and accurate source for tax information and services we provide. Any differences created in the translation are not binding on the FTB and have no legal effect for compliance or enforcement purposes. If you have any questions related to the information contained in the translation, refer to the English version.

We translate some pages on the FTB website into Spanish. These pages do not include the Google™ translation application. For a complete listing of the FTB’s official Spanish pages, visit La página principal en español (Spanish home page).

We cannot guarantee the accuracy of this translation and shall not be liable for any inaccurate information or changes in the page layout resulting from the translation application tool.

This tool will not translate FTB applications, such as MyFTB, or tax forms and other files that are not in HTML format. Some publications and tax form instructions are available in HTML format and can be translated. Visit our Forms and Publications search tool for a list of tax forms, instructions, and publications, and their available formats.

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